Below you will find answers to frequently asked questions regarding MJE’s services and products.
Yes. Microjoob can be used anywhere in Africa and the world. Our system has a white-label feature, which means you can customize the system to match your brand, including using your preferred currency and language.
You can access Microjoob on as many devices as you want, as long as you have internet access and your login credentials. You can even use Microjoob simultaneously on a computer, tablet, or smartphone.
No. Microjoob’s access permission system is fully customized and defined by the company administrator. Each employee receives specific access permissions, tailored to their roles and responsibilities, ensuring they only have access to information relevant to their work.
No software installation is required on computers. Microjoob is 100% online, meaning it can be accessed through any browser, from any location and device. Each employee only needs their login to access their workspace, ensuring security and flexibility.
Simplifying the routines of managers and employees through comprehensive solutions, allowing them to work from anywhere, facilitating access to and sharing of information between different departments of the company. With Microjoob, you can forget the stress of not being able to access a specific document because you are not physically present at the company. As long as your employee has permission to access a specific department of your company, they can do so whenever and wherever they are, thus facilitating access to information and consequently efficient decision-making.
Microjoob is much more than just an ERP. We are very proud to be able to facilitate access and daily tasks for managers and each of the employees of companies that use Microjoob. Our system offers managers different types of access and possibilities for their employees, allowing them to grant access to clients, suppliers, employees, and other company users for as long as necessary. Simply create the profile type and the resources that will be offered in each profile, and then assign that profile to an account.
Any company that qualifies as an SME can use Microjoob with peace of mind, although the system allows unlimited access for any employees your company has.
MJE developed Microjoob with the productivity and security of all its users in mind. In fact, Microjoob has everything a company needs to manage its administrative, financial, and commercial processes from start to finish.
Microjoob offers several starter plans through which you can purchase and use the system. Each plan has varying degrees of features. All paid plans include a 14-day trial period. After this trial period, you can choose to purchase the plan or cancel your subscription free of charge, no payment is required.
Microjoob offers a Starter Package that is necessary to use the system. This package provides the minimum resources for managing your company remotely. However, and only if you need it, you can purchase other advanced features to enhance the management of your company and your remote team. You can also start with the Free Package, and as your company grows, you can acquire the Add-ons that best meet the needs of your business.
Please note that some add-ons have specific dependencies on other add-ons and modules, and this means that if you need an add-on that depends on a module or add-on, you must also acquire its dependency for the add-on to function correctly.
MJE provides a knowledge base where users can gain more knowledge and learn more about how to use Microjoob, as well as other MJE services. Access Microjob Support and get all your questions answered.
To use Microjoob you only need a device with You need internet access and can purchase one of the monthly or annual subscription plans depending on your needs. The device can be a computer, tablet, or smartphone, as Microjoob is 100% responsive.
Microjoob is a Remote Work Management System that, in its initial concept, can be seen as an ERP, but it is much more than a simple ERP, as its resources are fully integrated and contain more than 50 premium add-ons to enhance the management of your company remotely. Microjoob is easy to use, intuitive, and very powerful. The platform grows according to the needs of each company, and add-ons can be added to meet the specific needs of each business. Microjoob offers numerous advantages, including the guarantee that your data is secure and that you can access it anytime, anywhere with internet access.
If desired, your company will have a subdomain for access, being able to use its own domain name, and access is always through secure servers.
The cost of an ERP system depends on several factors, so the price varies from company to company. Most ERP solutions have their price based on the number of users, functionalities, implementation services, and deployment method (whether a cloud-based or locally installed solution).
Regardless of the deployment method chosen, there are specific factors that contribute to the cost. These include licensing fees for on-premises deployments and monthly fees for hosted/cloud solutions, maintenance fees for updates and warranty, deployment fees for data migration, training and configuration, external consulting and customization costs, infrastructure upgrade costs, and internal costs. With cloud-based solutions, infrastructure upgrade fees do not apply, as the software is hosted on the vendor’s servers, which implies lower costs for the user.
Microjoob is an online ERP system that provides practical and efficient business management for small and medium-sized companies. One of its plans is free and can be used indefinitely for up to 2 workspaces. Access to the system is via the website https://microjoob.com/
The term “cloud” is often used synonymously with “hosted” and refers to the deployment method of an online ERP system. Essentially, in cloud implementations, the customer pays the provider a monthly or annual “subscription” fee to access the system from anywhere, including outside their office via the internet. The software resides on hardware and servers maintained by the vendor, who also manages updates and backups, including hosting.
Cloud-based ERP is accessed via the internet, and all the hardware and servers needed to run it are managed and maintained by the system provider and their IT team. Most cloud ERPs charge a monthly or annual subscription fee for system access. This allows your team to access the software and its functionalities without the need to maintain expensive equipment internally. All IT maintenance, updates, data backups, and security are the responsibility of the system provider.
On the other hand, on-premise ERP refers to software installed locally on your own internal hardware and servers. This means you need a dedicated IT team to continuously monitor your software and systems. On-premise ERP solutions require a large initial investment for software licenses and implementation, not to mention the expenses of regular hardware upgrades. Because on-premise software requires a significant initial investment and ongoing IT resources, many small and medium-sized businesses seek online solutions.
ERP stands for “Enterprise Resource Planning” and is essentially used to describe software designed to manage all aspects of a company’s operations, including accounting, finance, sales, order processing, budgeting, invoicing, inventory management, employee management, and other administrative and business aspects of a company. Similar to ERP, Microjoob is a fully integrated solution where information from one area of the system flows to information in other areas.
The system is designed to broadly automate processes across various departments and areas of a company. It is common for introductory ERPs to offer basic functionalities to manage the main business processes of companies. While not primarily a trading or service provider, Microjoob, as a robust solution, goes further and offers advanced features such as: point of sale, project management, sales management, batch tracking, robust human resources management, acquisition cost tracking, e-commerce integration, CRM for customer management, inventory control, accounts payable and receivable, real-time accounting and barcode reading by mobile devices, and much more.
Remote work, also called home office, telework, or distance work, allows professional activity to be carried out outside the company’s premises, generally mediated by digital resources such as a computer or smartphone and an internet connection. As a home office work style, it aims to reduce costs, improve the quality of life of employees, and expand the talent pool worldwide.
In this way, instead of working in an office or fixed location, employees can perform their activities from home, or any other place of their preference, as long as they have internet access and connect to the company’s system to better communicate and deliver your reports.
Currently, many companies are adopting remote or hybrid work policies to attract global talent, improve the quality of life of their employees, and reduce operational costs.
Remote work has the potential to shape the future of the job market, bringing more flexibility and opportunities to professionals and companies in different fields. With the evolution of technology, it is likely that each passing year more companies will adopt this modality, allowing their employees to work remotely.
For satisfactory results, it is essential to have an efficient Remote Work Management Platform. In this scenario, having a strategic system like Microjoob can be a competitive advantage. Microjoob is a Remote Work Management Platform from Africa developed to help SMEs work with greater security and flexibility.
If a payment error occurred and your payment was not completed, check if there are sufficient funds in your account or if your payment instrument details are correct. Try making the payment again. If the problem persists, contact your financial institution and Afrined support.
If you have a negative experience with a seller, you can report it via Afrined’s support email, describing what happened in detail. Afrined will evaluate the communication and take appropriate action. For more information, please read our General Terms of Use.
Upon receiving a damaged product, take photos of the product and packaging, showing the damage. Contact the seller immediately, reporting the incident and requesting a solution, such as a refund or replacement.
You can try to cancel a purchase by contacting the Seller directly through the Platform. If the Seller agrees, the cancellation will be processed. If there is no agreement, contact Afrined support and inform them of what happened and the reasons for the cancellation, and Afrined will carry out the cancellation in accordance with the provisions of its Terms and Policies.
If you have forgotten your login password and wish to recover it, access the Afrined login page and click on “Forgot my password”. Follow the instructions to reset your password.
If you encounter problems such as disputes or complaints from buyers, contact Afrined support immediately. Provide all relevant information about the transaction and the problem that occurred. Afrined will analyze the situation and take the necessary steps to resolve the conflict fairly and efficiently. For greater productivity and performance as a Seller on Afrined, we recommend that you read about buyer protection regulations to avoid future problems.
To contact Afrined support, you can access Afrined’s information pages where you can find FAQs, tutorials, and articles that may answer your questions. If you don’t find a solution to your problem, you can send an email to support@afrined.com, and we will respond within 24 hours. For more efficient communication, please ensure you provide all necessary information about the purpose of your support request.
For digital products, you only need to access your Account and in the Infoproducts tab, you can access your digital products and download them. For physical products, after purchase, you will receive a tracking code to track the shipment of your product. Track the delivery status through Afrined. If there is any delay or problem with the delivery, contact the Seller, and if necessary, also contact the delivery agency used by the Seller. In case of loss or damage to the product, report it immediately to the seller and Afrined so that appropriate measures can be taken.
Afrined has a buyer protection system, guaranteeing a refund in case of problems with delivery or the product.
The buyer protection program guarantees a refund of the amount paid in case of problems with delivery, a product different from the one advertised, or a damaged product, provided that the conditions determined by Afrined’s policies are met.
Afrined uses third-party payment gateways to process sales on the Platform. These gateways have their own privacy policies, but as far as the Platform is concerned, Afrined guarantees complete security in your purchases – as long as you purchase products in accordance with the Platform’s guidelines. In addition, you can choose from different payment methods and currencies that are convenient for you, offering flexibility to buyers. For Sellers, Afrined guarantees receipt of payment in accordance with its Payment Policy.
To ensure your security on Afrined, use only the official payment methods offered by the Platform, and avoid making transactions outside the Platform; otherwise, we will not be able to assist you in case of disputes.
To sell on Afrined, you need to create an account and become a seller. With a seller account, you can easily access the product manager and publish your product simply. However, it’s essential to provide all the necessary information about your product so that customers and buyers feel more confident when deciding to purchase it. Use high-quality photos, describe the product in detail, including its features and benefits. Set a competitive price, taking into account the market and the costs involved.
Shopping on Afrined is very intuitive and works practically and similarly to shopping in a physical store. First, search for the desired product using keywords in Afrined’s search engine. Once you find the product you were looking for or that interests you, check the product information, such as price, delivery methods, and other information provided by the seller. After this analysis, simply click “Add to Cart” or “Buy Now” and go to the checkout page. Provide all the requested information as accurately as possible, and if you have any questions about the product, contact the seller through the platform’s internal chat.
Afrined is an MJE service delivered as an e-commerce platform in Africa. It was developed with a focus on providing a flexible and secure solution for buying and selling physical and digital products across the African continent. MJE is committed and will do everything possible to make Afrined the best e-commerce platform in Africa.
Bingiio users can earn points by performing certain activities, such as commenting on posts, reacting to posts, submitting wonders, creating new posts, and creating new blogs. These points are converted into money that you can use to purchase content on Bingiio or simply withdraw, receiving the funds directly into your bank account.
To purchase any paid product or service on Bingiio, you need to top up your wallet. And our system is so transparent that you can track your total wallet balance in real time, and you can top it up whenever you need to.
Need financial help but don’t know where to get it? On Bingiio, you can create a fundraising campaign asking for donations to help with your needs. And users who identify with you and are willing to help will contribute.
Offers are promotional campaigns that pages can use to offer to their customers directly on Bingiio.
Just as you can connect with your audience through Bingiio, you can also use it to sell your products using the Bingiio Marketplace system – which provides specific resources to help you sell.
Bingiio Ads is an advertising service that users can use to promote their business, services, products, or events. Please note that only Page owners can use Bingiio Ads.
You posted an update on Bingiio and it’s not getting the desired response!? Use our boosting services to gain greater visibility and attract more audience to your posts or pages. To boost a page or post, you need to become a Bingiio Pro Member.
Yes. You can keep your profile away from unwanted people by configuring your privacy preferences.
Yes. On Bingiio you can create real-time content with live streaming and gain an audience without borders.
On Bingiio, you can keep your conversations instant and private with friends using the integrated chat functionality. Promote connections, collaboration, and networking in real time, enhancing your engagement and interactivity.
On Bingiio, users can interact with other users’ posts using their preferred language, as the platform provides a translation feature that allows posts and comments to be translated into the user’s default language for more globalized interactions.
Posts are the core functionality of Bingiio, enabling users to share updates, news, and insights through engaging and interactive content, including posts with eye-catching, colorful backgrounds. Among the types of posts on Bingiio, the following stand out:
1. Upload images: allows users to upload photos in their updates and create albums for various purposes.
2. Upload Quicks: Quicks are short videos that users can post in their activities within Bingiio.
3. Record voice: this is an audio feature where users can create posts simply by recording audio in real time.
4. Upload files: users can upload files such as PDFs, spreadsheets, docs, etc., and share them publicly on Bingiio.
5. Create polls: the poll feature allows you to create surveys so that other users can leave their answers and feedback.
6. Upload audio: just as you can record audio, you can also upload audio directly from your device.
7. Upload video: with this feature, you can upload videos recorded on your device and publish them on Bingiio.
8. GIFs: GIFs are animated images that… These can be used in posts.
9. Sentiments: Sentiments are emotions that users can attach to their posts, expressing their feelings about the post.
10. Selling products: You can publish and market your products on Bingiio in a completely secure and flexible way. Bingiio has essential tools for you to sell your products, whether new or used, with total transparency and freedom, as long as you respect our Terms of Use.
11. Location: your posts can be attached with an address you want to display or your current address.
12. Colored posts: colored posts are text posts with a colored background, bringing more color to your posts.
13. Privacy types: posts in the Bingiio Feed can have different privacy levels, such as:
# Only me: indicating that only the author of the post can see your post.
# Everyone: indicating that all Bingiio users can see your post.
# Friends: indicating that only your friends can see your post.
# Anonymous: this privacy level simply omits the profile information of the post’s author, labeling the post as anonymous.
# Monetized: this privacy level gives access to the post only to users who purchase one of their premium packages.
Groups are spaces where users can address more specific topics of common interest to their members. On Bingiio, you can effortlessly create and manage groups for focused discussions, collaboration, and networking, as well as promote deeper connections and engagement for your audience to interact and share ideas.
A Page is a space where celebrities and brands can publish more specific materials and content of interest to a particular audience. Whether it’s to manage a learning center, promote collaboration, or interact with customers, Pages offer the tools to create and manage a dynamic community that meets the specific needs of your business or area of interest.
The Bingiio Verification Badge is a badge that users receive after fulfilling certain requirements defined by MJE. Verification badges are granted upon User request or through Subscription.
To have a Verified Account (verification badge) on Bingiio, the User needs to be a Bingiio Subscriber by purchasing a Pro Account. Alternatively, non-paying Users who wish to have a Verified Account need to have a complete profile (profile picture, cover photo, name and other information displayed on their profile), actively use the account in the last 90 days, accumulate 10,000 (ten thousand) Points by the date of the request, have at least 500 friends, and follow the Platform guidelines, not have changes to their name/profile picture and cover photo in the last 7 days before the date of the request, and not show signs of spam, deception or manipulation in their Account.
To have a Verified Page (verification badge) on Bingiio, the Page needs to have a complete profile (profile picture, cover photo, name, and other information displayed on your profile), actively use the Page within the last 90 days, accumulate 10,000 (ten thousand) likes by the date of the request, have at least one active Ad, and follow the Platform guidelines, not have changed the name/profile picture and cover photo in the last 7 days before the date of the request, and not show signs of spam, deception, or manipulation on your Page.
Bingiio features classes of paying Users, which are professional packages on a recurring subscription model that Users need to purchase to use Bingiio’s paid Services. Subscribers to professional packages are called Pro Members.
The Post Feed is the Bingiio homepage, which users see when they log in to Bingiio. It displays a feed with post updates, allowing users to follow activities, thoughts, and news shared by other Bingiio users.
Bingiio offers a super complete profile page with an elegant design and a slider to easily access all profile sections, complete profile settings, and much more… Your Bingiio profile, whether for a person or a brand, provides basic user information, including a profile photo and cover image, a profile description, and number of friends.
MJE developed Bingiio with the goal of creating a new way for people, companies, and organizations to connect in Mozambique and Africa in general, opening avenues for more open interactions, as well as for advertising products or services.
Bingiio is a social network that operates on various levels — such as professional, relationship, entertainment, socio-political, commercial, among others — allowing the sharing of information between people and/or companies. It allows people to connect, share content such as photos, videos, audios and texts, files, and interact with other people and brands. As an innovative solution, it can be used to communicate, entertain, find jobs and employment, network and sell.
A social network is a social structure composed of people or organizations, connected by one or more types of relationships, who share common values and objectives. One of the fundamental characteristics of social networks is their openness, enabling horizontal and free relationships between participants.